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- What does an employer expect from a cleaner?
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Social researchers Marjan Nadim and Julia Orupabo have interviewed people who are responsible for recruitment in a range of companies. One question was which skills and competencies they see as necessary for cleaners to have. This is what they found:
- Employers see cleaning as physically demanding work for strong men, not very suitable for women.
- Cleaning is skilled work. “Old cleaning ladies’ knowledge” has lost its value.
- Employers consider motivation to be an important factor. Immigrants are viewed as being less fussy and as having better work techniques and professional pride.
- The sum total of demands and expectations means immigrant men are viewed as the most attractive. Cleaning is a low-status job which Norwegians do not want to do.
- Cleaning is becoming digital too
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Read about how Danish service giant ISS changes the cleaning profession by introducing sensors that can tell if a room needs cleaning or not.
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Work Research Institute
OsloMet – Oslo Metropolitan University,
Postboks 4 St. Olavs plass, NO-0130 Oslo
The Nordic Council of Ministers is not responsible for the content